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Unified Communications News

Retail Sector Ranks First In Customer Service In Multi-Industry "Mystery Shopping" Customer Experience Research From ... Wednesday, March 10, 2010 @ 1:08AMeGain Communications Corporation, the leading provider of multichannel customer service and knowledge management software for on-site and on-demand deployment, recently announced that the North American retail sector ranked first overall in customer service in eGain's latest research.
Resurrecting the light rail Wednesday, March 10, 2010 @ 12:39AMBy: James Nord Upon its completion in 2014, the Central Corridor Light Rail Transit line will reconnect the Twin Cities in a way that has been missing for 60 years. A University of Minnesota student heading to Xcel Energy Center in St. Paul will be able to hop on the light rail at one of three University stations — in Stadium Village, outside Coffman Union or on the West Bank — and make the trip ...
Specialized team trains in Scottsbluff Wednesday, March 10, 2010 @ 12:17AMMembers of the Nebraska National Guard’s 72nd Civil Support Team collect samples from an unidentified chemical found in the entrance of WNCC’s Harms Advanced Technology Center. An evaluator looks on as the incident is a scenario designed to test the skills and response of the teams members.
Google opens Google Apps app store Wednesday, March 10, 2010 @ 12:10AMOne stop Google bolt-on shop The Mountain View Chocolate Factory has unveiled an online marketplace for third-party applications that hook into its Google Apps suite of web-based businessware.… The power of collaboration within unified communications
Rotary gives gift of knowledge Tuesday, March 9, 2010 @ 11:48PMLAKE COUNTY -- Rotary Club of Clearlake recently conducted its annual dictionary giveaway in the Konocti Unified School District.
Verizon Business Networking Solution Helps iYogi Deliver Superior Global Technical Support Tuesday, March 9, 2010 @ 11:01PMTechnical support services provider iYogi, which has more than 100,000 consumer and small-business customers around the world, has chosen an advanced technology platform from Verizon Business to help it deliver outstanding customer service while supporting rapid growth.
Four Reasons to Beware Fake Intel CPU's Monday, March 8, 2010 @ 1:18PMIntel is investigating reports that Newegg sold as many as 300 fake Core i7 processors. Here are four reasons to be extra cautious about counterfeit hardware.
Caltech claims quantum leap in solar tech Monday, March 8, 2010 @ 11:58AMResearchers at the California Institute of Technology Caltech are claiming a breakthrough in solar chip design that they believe will help make solar technology more efficient--and cheaper. I'm not a solar scientist, but the researchers apparently have achieved this by embedding silicon wire arrays throughout the design....
Four Reasons to Beware Fake Intel CPU's Monday, March 8, 2010 @ 11:27AMReports have been circulating that online retailer Newegg sold as many as 300 counterfeit Intel Core i7 processors. The inferior packaging, blatant spelling errors, and blank product manual were major red flags for observant customers in this case, but the issue highlights the fact that fake CPU's are out there. You might think your computer is "Intel Inside", but is it?
Friends With Benefits: Loose Lips Daily - City Desk - Washington City Paper Monday, March 8, 2010 @ 11:09AMMorning all. The new cronies get the front-page treatment in Sunday's WaPo , in a story by Nikita Stewart and Paul Schwartzman focusing on the 'good fortune' of Mayor Adrian M. Fenty 's most controversial allies.
Android Finally Invades AT&T Monday, March 8, 2010 @ 11:04AMAT&T now has Android with the addition of the Motorola Backflip, but customers envious of the Droid or Nexus One should hold their applause.
Long and winding road for next virtualisation step Monday, March 8, 2010 @ 10:25AMFleur Doidge, CRN , Monday 8 March 2010 at 16:11:00 Demand for desktop virtualisation is growing but customers may not understand what they will achieve or what they will have to do to achieve it, finds Fleur Doidge While desktop virtualisation will be on everyone’s lips this year, resellers that focus on potential and quick cost savings may disappoint their customers, according to channel ...
Microsoft Delivers Feature-Rich SSL-VPN Monday, March 8, 2010 @ 10:14AMWe tested Whale Communications' SSL VPN back in 2003 and the product didn't fare very well. Microsoft bought Whale in 2006, jettisoned some of the strange idiosyncracies of the product, dramatically s...
Whatever happened to the email app? Monday, March 8, 2010 @ 6:43AMHow we all went off-message Lab Notes Is the email program dead? Did the whole world just migrate away from Hotmail over to Facebook when we weren't looking? Does anyone else care?… The power of collaboration within unified communications
Avaya Introduces New Unified Communications Capabilities for Small Businesses Monday, March 8, 2010 @ 6:42AMNew Version of Avaya IP Office Enhances User Experiences for Greater Productivity; Makes UC Up to 40% More Affordable for Companies With Less Than 20 Employees
Avaya Introduces New Unified Communications Capabilities for Small Businesses Monday, March 8, 2010 @ 6:30AMBASKING RIDGE, NJ--(Marketwire - 03/08/10) - Avaya today introduced the new release of Avaya IP Office -- the company's flagship communications solution for small and medium-sized enterprises (SMEs). Avaya IP Office 6.0 features new unified communications (UC) capabilities that deliver enhanced user experiences to employees in any location. These capabilities include advanced collaboration tools ...
Virgin Media wins Film 4 HD exclusive Monday, March 8, 2010 @ 6:12AMBad news for Freeview HD The HD incarnation of "public service broadcaster" Channel 4's Film 4 offering will only be available to paying Virgin Media customers, it has emerged.… The power of collaboration within unified communications
Energizer Duo software suffers backdoor Trojan bother Monday, March 8, 2010 @ 5:42AMShh, I'm hunting wabbits A Trojan backdoor found its way into Energizer Duo USB battery charger software downloads.… The power of collaboration within unified communications
Magor Communications Announces Release 3 of the Magor TeleCollaboration HDWorkPlace Family Monday, March 8, 2010 @ 5:30AMOTTAWA----Magor Communications today announced Release 3 of the Magor TeleCollaboration™ HDWorkPlace family of telecollaboration systems. Designed to dramatically improve the effectiveness of video-based meetings, the HDWorkplace family seamlessly integrates advanced data collaboration capabilities into a peer-to-peer, high definition video conferencing experience.
Magor Communications Introduces HDSolo Monday, March 8, 2010 @ 5:30AMOTTAWA----Magor Communications today announced HDSolo, the latest addition to the Magor TeleCollaboration™ HDWorkPlace family. The most advanced single screen, single camera high definition 1080p video conferencing and collaboration system on the market today, HDSolo is ideal for people who need to frequently communicate and collaborate with colleagues, partners, suppliers and customers, and who ...
The Hurt Locker sweeps Oscars Monday, March 8, 2010 @ 3:57AMCameron 3, Bigelow 6 Kathryn Bigelow's The Hurt Locker came away from the Oscars last night with six statuettes - double the number which Avatar secured for James Cameron's trophy cabinet.… The power of collaboration within unified communications
Microsoft delivers feature-rich SSL-VPN Monday, March 8, 2010 @ 3:53AMTest methodology The latest version of the product, now called Forefront Unified Access Gateway 2010, offers a great SSL VPN feature set, especially when integrated into an existing Microsoft Windows ...
Santa Monica-Malibu schools going mail-in route for parcel tax election Monday, March 8, 2010 @ 2:19AMOfficials hope that by keeping the proposal off the bigger June ballot, their odds of winning the tax hike will be higher. Neil Carrey has sometimes been critical of spending in the Santa Monica-Malibu school district. But now, he says, the district has done nothing wrong -- it's just not getting enough money from the state.
D.C. crews plow down on McDonald's Sunday, March 7, 2010 @ 8:16PMThe District's response to record-setting snowfall has set D.C. taxpayers back nearly $400,000 for cheeseburgers, fries and hotel rooms alone. The December blizzard earned a presidential disaster declaration, and the response to February's back-to-back storms also might net federal assistance.
Trabuco Hills student wins scholarship Sunday, March 7, 2010 @ 4:23PMAlexandra Marten of Trabuco Hills and Emily Tian of University (Irvine) were announced as the 2010 Toshiba Classic Scholarship Fund's $10,000 scholarship winners during the annual Toshiba Classic Breakfast with a Champion presented by The Allergan...
BC-MCT-NEWS-BJT _ wire editors (4500 words) Sunday, March 7, 2010 @ 2:26AMUpdated at 10 p.m. EST (0300 UTC).
Residents form neighborhood association near Wilcox Park Sunday, March 7, 2010 @ 12:46AMWESTERLY - Residents, entrepreneurs and community groups from the area northeast of Westerly High School are invited to join the town's newest neighborhood association Wednesday.
Piecing together the puzzle of Mountain Village Saturday, March 6, 2010 @ 11:41AMFor nearly a year now, workers, parents, homeowners and officials of the Town of Mountain Village have been hammering out what they hope will become a unifying vision of what the young mountain community can become.
Abilene BOA meets Monday Saturday, March 6, 2010 @ 7:08AMThe Abilene Unified School District 435 Board of Education will meet at 7 p.m. Monday at the Central Office, 213 N. Broadway, for a regular meeting. Agenda items include:
HIMSS: Healthcare Technology Roundup Saturday, March 6, 2010 @ 6:17AMAt the HIMSS healthcare IT show, HIT vendors and medical pros reviewed the latest in clinical equipment, electronic health records systems, and more.
BC-MCT-NEWS-BJT-RECAP _ wire editors (4900 words) Saturday, March 6, 2010 @ 4:41AMUpdated at 11:35 p.m. EST (0435 UTC).
Parents wonder when or if Rincon principal will return Thursday, March 4, 2010 @ 1:17AMTUCSON, AZ (KOLD) – As Rincon parents push forward, they wonder when or if they'll see principal Kim Babeu again. "I kind of miss her energy," said Rincon High parent Mark Joyner.
City says yes -- after some discussion -- to DUSD park lease Thursday, March 4, 2010 @ 12:30AMWhat may have seemed a simple subject —extending the city’s lease of the football and baseball fields to the Douglas Unified School District — became somewhat contentious due to some concerns that the district had overstepped its bounds as a tenant.
Borane goes back to school Thursday, March 4, 2010 @ 12:24AMIt’s tough to return to school after any type of time away.
District seeks input on needs, wants of next superintendent Thursday, March 4, 2010 @ 12:24AMThe Douglas Unified School District Governing Board has chosen the executive search services of Arizona School Boards Association (ASBA) to assist the board to select the next superintendent of the district. The process includes determining the qualities desired in the next superintendent, advertising the position and assisting the board in the selection process. The profile development will be ...
Cochise County Sheriffâs Office Reports Thursday, March 4, 2010 @ 12:23AMFebruary 1 DOUGLAS
Borane may be appointed interim superintendent Thursday, March 4, 2010 @ 12:23AMIt appears former Douglas Mayor Ray Borane will be returning to the Douglas School System, at least on an interim basis, as its new superintendent.
ISS discusses University financial state, possible mascot committee Thursday, March 4, 2010 @ 12:14AMThe Illinois Student Senate discussed the future of selecting a unified symbol to represent the University and the school’s financial state at its weekly meeting on Wednesday night.
Chavez says students are ‘more than numbers’ Wednesday, March 3, 2010 @ 9:27PMBy: Jacqueline Aguirre and Janine Zuniga The ASI president encourages student involvement against cuts. The ASI president encourages student involvement against cuts. ...
ACS Appoints Former Verizon Executive Michael Wynschenk Vice President Enterprise Sales Wednesday, March 3, 2010 @ 6:40PMANCHORAGE, Alaska----Alaska Communications Systems Group, Inc. , Alaska's leading integrated communications provider, today announced the appointment of Michael Wynschenk as Vice President Enterprise Sales, a new position reporting to ACS Chief Operating Officer Anand Vadapalli.
FCC Broadband Plan Under Fire From All Sides Wednesday, March 3, 2010 @ 5:07PMDepending on who you ask, the $25 billion plan to expand and modernize the broadband infrastructure in the United States is either overly ambitious, or completely inadequate.
Public invited to groundbreaking ceremony Saturday, February 27, 2010 @ 1:28PMThe San Bernardino City Unified School District invites the public to the Friday, March 5 groundbreaking for the new Indian Springs High School, which begins at 10 a.m.
Five Tips to Prevent iPad Eye Strain Saturday, February 27, 2010 @ 10:45AMThe Apple iPad is designed for consuming media--inviting Americans to spend hours staring at its "magic" backlit display. Here are five tips to help maintain your eye health while using the iPad.
Five Tips to Prevent iPad Eye Strain Saturday, February 27, 2010 @ 10:10AMThe iPad is coming soon. The rumor that pre-orders would begin this past Thursday failed to materialize, and there are still a number of question marks--most notably "when will the FCC approve the iPad for sale in the United States?" But, one way or another, the iPad will arrive sooner or later.
Evrisko Systems Announces Niagra AX Compatability Saturday, February 27, 2010 @ 1:01AMNiagara AX Framework® now allows Evrisko Systems Wi-Fi, Internet Protocol-based HVAC sensors to connect with existing building infrastructure. This latest advance opens new markets for Evrisko as the HVAC building systems market migrates from proprietary building control networks to IP-based infrastructure. Evrisko can now take advantage of an installed base of over 179,000 units using the ...
NASA Breaks Ground on New Deep Space Network Antennas Thursday, February 25, 2010 @ 5:55PMby Staff Writers Canberra, Australia (SPX) Feb 26, 2010 NASA officials broke ground near Canberra, Australia on Wednesday, Feb. 24, beginning a new antenna-building campaign to improve Deep Space Network communications.
RSCC Teams Up With Romantis To Boost Satellite Services Sales In EMEA Thursday, February 25, 2010 @ 5:55PMby Staff Writers Moscow (SPX) Feb 26, 2010 The Russian Satellite Communications Company (RSCC), the Russian state satellite operator, and Romantis jointly announced that they will cooperate to develop joint business packages for the EMEA based on RSCC satellite capacity and Romantis hardware products and solutions.
NASA Breaks Ground on New Deep Space Network Antennas Thursday, February 25, 2010 @ 5:46PM(PhysOrg.com) -- NASA officials broke ground near Canberra, Australia on Wednesday, Feb. 24, beginning a new antenna-building campaign to improve Deep Space Network communications.
Google's 'post holiday' Caffeine shot still brewing Thursday, February 25, 2010 @ 4:41PMWorldwide roll-out in 'coming months' The web is still waiting for the worldwide roll-out of Google's next-generation search infrastructure, the mysterious indexing system overhaul known as "Caffeine."… The power of collaboration within unified communications
NASA Ground-Breaking Unearths New Generation Of Deep Space Network Antennas Thursday, February 25, 2010 @ 4:32PMNASA Ground-Breaking Unearths New Generation Of Deep Space Network Antennas